Now Fulfillment

Growing Relationships and Businesses
No Subscriptions! No Start-Up Fees! No minimum Quantity!

When I was told I needed to write this, I was stressed. What did people want to read? What could we say that hasn’t been said by others?

After reading a few “About Us” posts on various websites it occurred to me how dry and generic sounding they were. That’s NOT us! We’re a quirky bunch.

Here’s the basics:

We’ve got decades of customer service and e-commerce fulfillment under our belts. We do it right the first time, everytime. We’ve sent thousands of shipments to Amazon and never a complaint.

We treat EVERY customer as if they were our only customer. We prefer to talk to you and find out your wants, needs and concerns, versus email or text. We do use email and text as tools. That’s what they were intended to be.

We have a philosophy of kindness, fairness and respect. The Golden Rule is our Gold Standard of operation: Treat others as you wish to be treated.

Give us a call and let us prove it.

As Confusius once said “Choose a job you love, and you will never have to work a day in your life.” We LOVE what we do.

services & pricingservices & pricing
FBA Product Prep Services Flat-rate all-inclusive pricing:
What is Included:
We provide a climate controlled Facility
Receiving.
Inspection.
Labeling.
Poly bagging.
Bubble wrapping.
Boxing for shipment. (damaged boxes will be replaced as necessary)
$0.75 per unit for a single unit
$1.25 per bundle (up to 6 items bundled together)
$1.50 per bundle (7-12 items bundled together)
New Single Books: $1.00 per unit
Discard Fee: $0.20 per unit
We specifically deal with Amazon Size Tiers: Small Standard and Large Standard
 
If Amazon requires it, we do it!

With use of your Amazon account to ship items to FBA the actual shipping charges will be charged though your Amazon Seller Central account.

What our all-inclusive price DOES NOT Included:
- GLASS CONTAINING LIQUIDS, HAZMAT, SMALL OVERSIZED, BOOK BUNDLES, AND MELTABLES will incur additional charges. Please contact us directly for a quote.
- We do not create the Amazon inventory listing for you
- We do not work with Amazon's Size Tier of Medium Oversize, Large Oversize or Special Oversize
- Adding unnecessary materials to your order would incur a $0.50 per unit resource intensive add-on for the units where it is requested.
- Items we consider "Resource Intensive" will incur a $0.50 per unit add-on
The add-on will not be charged without prior notice.

Kitting
Kitting is $2.00 per unit
Kitting is a project where different items are pulled together into a sellable unit and extra items are provided by the customer like boxes, inserts, branding stickers, specific packaging, branded tape, etc are required. All items for the kit must be provided by the customer, with the exception of basic prep materials, which are included in the price (if necessary).

Removal Order Processing
Removal Order Processing is $1.00 per unit

For Amazon removal orders, the normal process is:
- You place the removal order from Amazon to send the items to our facility
- When the items begin to arrive (normally 1-2 days after you place the removal order) we will inventory them as they arrive
- Place them on a pallet for you in a designated location in our facility
- We will provide you with weekly inventory reports for what we have received and photos of any products that were received damaged.
- We will then complete any necessary prep and send re-labeled like-new items back into Amazon for you.
-We will consult with you regarding any damaged items.

Storage Fees
- If needed, We will hold your items in storage for a $10 monthly charge for up to 5 cubic feet (the equivalent 27”x18”x18” carton)
- If you send more than 3 cartons (greater than 5 cubic feet) it is enough to place on a pallet and we charge:
- $40 per pallet per month
This is a flat-rate and not prorated. If your items stack higher than 6 ft, then we will allocate another pallet for you at the same rate.
This will be billed on the 1st of each month.

Please Note: Any items in storage for more than 3 months without payment of storage fees will be disposed of at our discretion. We will make every attempt to contact you before this happens.

Fulfilled by Merchant (FBM) services:
Standard size: $2.00 per fulfilled unit + monthly storage fees
Included Packaging:
- 6x10 Bubble Mailer OR
- 6x6x4 Box OR
-10x7x3.5 Box
For items that do not fit in the above packaging sizes or need extra protection, materials will be billed at cost.

Please Note: Any items in storage for more than 3 months without payment of storage fees will be disposed of at our discretion. We will make every attempt to contact you before this happens.
  • 4310 Illinois Road #5105, Fort Wayne, IN, 46804 USA